Shipping Policy

At Faelynn, we understand the importance of a seamless and reliable shipping experience when it comes to receiving your luxurious loungewear. Our Shipping Policy outlines the details of our shipping process to ensure transparency and customer satisfaction.

Order Processing:
Orders are typically processed and shipped within 3-4 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods:
We offer standard and expedited shipping options during the checkout process. Standard shipping usually takes 3-7 business days for delivery. Expedited shipping options, such as 2-day or overnight, are available for faster delivery.

Shipping Costs:
Shipping costs are calculated based on the weight of the items, the shipping method selected, and the destination address. The total shipping cost will be displayed during the checkout process.

Tracking Information:
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to track the progress of your shipment in real-time.

International Shipping:
We charge a base shipping charge of Rs 3500 for all international orders. There may be additional charges to this base charge depending on the size/weight/value of order and delivery country/zip code.
For customs clearance and any charges related to that, we advise you to check with your local authorities before placing the order.
All international orders are one time fulfilment orders. We do not accept exchanges or returns.

Shipping Addresses:
Please ensure that the shipping address provided during checkout is accurate and complete. Faelynn is not responsible for any delays or misdelivery due to incorrect or incomplete addresses.

Shipping Delays:
While we strive to meet our estimated delivery times, unforeseen circumstances such as weather, customs processing, or carrier delays may impact delivery schedules. Faelynn is not responsible for such delays.

Order Changes:
Once an order is placed, changes to shipping addresses or shipping methods cannot be made. Please double-check your order details before completing the purchase.

Order Tracking and Support:
For order tracking or any shipping-related inquiries, please contact our customer service team at customercare@faelynn.co.in.

Faelynn reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We appreciate your understanding and cooperation in ensuring a delightful shopping experience with Faelynn Luxury Loungewear. If you have any questions, please contact our customer service team at customercare@faelynn.co.in.